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Fire & Water - Cleanup & Restoration

What to Know About Insurance and Disasters | SERVPRO of East Brownsville & South Padre Island

4/15/2024 (Permalink)

team of servpro workers unloading a branded work van and entering a business for a commercial job SERVPRO of East Brownsville & South Padre Island is Here to Help® with your business' disaster recovery!

After a disaster hits, there’s a good chance you will be overwhelmed by a deluge of thoughts. The safety of your loved ones will likely be among your first thoughts immediately after something has blown through town, followed by how well your home made it through.

With so many pressing things to consider after a disaster, starting your insurance claim might be pretty far from your mind. While safety should always be your first priority, the faster you can get started on the actual recovery process, the faster you can get back to normal life.

Our team is ready to jump in and help you get on the road to recovery and everything that entails, day or night. We will take care of putting things back together so you can continue focusing on caring for everyone you love.

Start Fast, Document Often

One of the most important parts of every recovery is timing. The faster you can start the process, regardless of the kind of disaster, the easier things will be. Make sure to keep yourself safe, though. Stay out of floodwaters as much as possible, avoid power lines or large trees that have come down and steer clear of areas still hot after a fire.

If you are sheltering at home or have evacuated, wait for an all-clear before venturing out. Check in with loved ones and those around you first thing so that any emergency needs can be cared for. Once you have a good feel for the well-being of others, call our SERVPRO® office. We will take as much information as possible over the phone in order to put a team together that will meet your unique needs.

While you wait on our professionals, walk your property and take as many photos as possible. If you do clean anything up, turn water off or take any other action ahead of our employees arriving, make sure you document what it was. Snap a photo and write down what the issue was and how you fixed it. Documentation will make your insurance claims process much easier.

Leave It to Our Team

When our team gets to your property, you can leave the rest of the process to them. The first priority will be securing your home from further damage and to keep the elements out while we work. While we take care of your roof and any broken windows, we will also help you start your insurance claim. All of our employees are trained not just to handle the physical aspects of a disaster, but also in meeting insurance expectations and standards for a fast and successful claims process.

We will add to your already-documented materials with an itemized list of your losses, as well as additional photographs and notes as we move through the recovery process. Our professionals know how to meet insurance inspections requirements, and we make it a goal to restore rather than replace as much of your personal property as possible. Whatever we can do to keep your costs down and the road to recovery smooth, we will do it.

With a single call, you can get your life back on track no matter what has happened. Our crew will start restoration fast, help with your insurance claim and make sure your home is exactly as it should be. We will have your recovery completed before you know it.

When a disaster strikes, call us to make your recovery process—insurance claims and all—simple.

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