Why Our Customer Service and Professionalism is Top-Rated in the Restoration Industry

3/16/2023 (Permalink)

Customer service is top priority for us here at SERVPRO of East Brownsville & South Padre Island. Call us today! (956)747-3020

What truly sets a company apart from the next company? Is it customer service, price, or maybe even just someone that works at the front desk of that particular workplace that makes you just feel like you can relate? Maybe it is all of the above, or perhaps it is the way a company strives to best serve each customer. SERVPRO of East Brownsville & South Padre Island is always there, putting our best foot forward, and striving to make every incident “Like it never even happened.” Since we all work together as one unit, we aren’t just employees here; we are like family.

Customer satisfaction is key to our operations. Our customers rely on our fast response and the assurance that our service professionals will take the appropriate and necessary measures to remediate any damage. From our highly trained and certified technicians to our personable office staff, our goal is to make the restoration process as simple as possible for our customers.

When disaster strikes either in your workplace or your home, it can be nerve wrecking to say the least. We recognize and understand that the best solution is always the right solution, and that doesn’t mean that is necessarily the most expensive solution either. Whether your home is flooded, burnt, has an odor or has ducts that need to be cleaned, SERVPRO of East Brownsville & South Padre Island will always have the right solution for your home’s needs.

Now with years of experience in remediation and mitigation, our company has the knowledge and ability to make it “Like it never even happened.” We pride ourselves on serving others in whatever way we can. We believe in positive growth and leading by example.